Help centre
Frequently asked questions
Answers about scratch cards, CBT practice, exam registrations and your account. Can't find what you need? Tap the chat icon in the bottom-right.
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Scratch cards 5
CBT practice 4
Exam registrations 3
Payment & billing 3
Account & login 2
Certificates 1
General 1
Exam registrations
What is the JAMB UTME registration fee through Springtower?
₦7,500 as our service fee (we register you and submit everything to JAMB). The official JAMB form fee is separate — JAMB sets that each year and you pay it as part of the overall amount.
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When does JAMB / WAEC / NECO registration open?
Dates shift each year and we publish the official windows on our help centre. If you're logged in and you've set your target exam, we'll email you when registration opens and again before it closes — turn on email reminders in your profile.
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How do I track my registration?
Go to /registration/track, enter your reference (begins with SCI-) and the email you used. You'll see the current status and any notes from our team.
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Still stuck?
Chat with Spring AI in the bottom-right corner — it can hand you off to a real person.